Nationality

Chinese

Academic Post

Assistant Professor

£ Ph.D.   Supervisor £Master’s Supervisor

Academic   Qualification

PhD

Graduated Institution

Renmin University of China

Academic Engagement

Publications

[1] Jin Zhang, Xinrui Li, Liye Wang*. A Review Selection Method based on   Consumer Decision Phases in E-Commerce. ACM   Transactions on Information Systems, 2024, 42(1).

[2] Xinrui Li, Jilong Zhang*, Jin Zhang. From Free to Paid: Effect of   Knowledge Differentiation on Market Performance of Paid Knowledge Products. Information Processing & Management,   2023, 60(2), 103239.

[3] Jin Zhang, Xinrui Li, Jilong Zhang, Liye Wang*. Effect of Linguistic   Disfluency on Consumer Satisfaction: Evidence from an Online Knowledge   Payment Platform. Information &   Management, 2023, 60(1), 103725.

Projects

[1] Research on the   management of online customer service resources in enterprises from the   perspective of human-machine collaboration, NSFC general program,   2024-Present. Investigator.

[2] Theory and Method   of Intelligent Knowledge Service for Online Knowledge Payment, NSFC general   program, 2021-2024. Investigator.

[3] Information   Service and User-Decision impact of Online Question-Answer Community, NSFC   general program, 2018-2021. Investigator.

Course Name

Undergraduate

[1] Database Principles and Application.

Master

[1] Economic   and Financial Data Analysis.